Reference

Your Privacy Policy Before Account Opening

Baccarat, Aviator, UPI, Paytm and PhonePe create account and wallet records, and this Privacy Policy explains how we collect, use and protect that data.

Account data careCookie controlsUPI record handlingSupport privacy requests
lotus365exch Your Privacy Policy Before Account Opening
CONTACT ROUTES

Privacy Contact Paths That Reach Us

Privacy questions deserve a clear route, not a hunt through unrelated pages.

Privacy email Write to our privacy mailbox for access, correction, deletion or cookie queries.
Live support chat Use chat when you need quick help finding the Privacy Policy, changing contact details…
Account security desk Contact the security desk if you see a login, device, payment entry or profile…
CARE CHECKS

Controls We Apply To Your Data

Our Privacy Policy is written around practical account events: opening an account, logging in, using cookies, requesting support and managing wallet records.

Data we collect

We collect account details, contact data, device signals, login records, payment references and support messages. These records help us run your account, confirm wallet entries and answer privacy requests linked to your profile.

Cookie choices

Cookies help remember your session, keep the account area secure and understand page performance. You can adjust browser settings, but blocking essential cookies may affect login, wallet display or support access.

Payment records

UPI, Paytm, PhonePe and Google Pay references may be stored with your wallet history. We use them to match deposits, check withdrawal requests and resolve transaction disputes raised through support.

Account security

We use verification checks, device review, session monitoring and access controls to reduce unauthorised account use. If a change affects privacy, we may ask for extra proof before acting.

Retention periods

We keep account and payment records only for service needs, dispute handling, legal duties and safety checks. When those reasons end, we remove, archive or anonymise data according to our retention process.

Change requests

You can ask us to correct contact details, update profile data or consider deletion where the law allows. Some records may stay longer if needed for disputes, security or lawful reporting.

Privacy Questions Before You Join

These answers focus only on the Privacy Policy and the data choices connected to your account. If your question involves access to the lobby or payment eligibility, remember that availability depends on local law and is offered where local law permits. For personal requests, contact us with enough account detail to verify you safely.

It covers account details, contact records, device data, login activity, cookies, payment references and support messages. The policy also explains why we collect them, how long we keep them and how you can contact us.

We store payment references to match wallet entries, check withdrawal requests and resolve disputes. These records are linked to your account activity and are handled under the retention rules described in the Privacy Policy.

Yes. Send your correction request through email or support chat with your account ID and the detail that needs changing. We may verify your identity before updating contact, profile or payment-linked records.

Cookies support login sessions, security checks and page performance. You can manage them through your browser, but blocking essential cookies may limit account access, wallet display or the support tools used for privacy requests.

Service partners may receive limited data for hosting, payment checks, fraud screening, analytics or customer care. They may use it only for the work they perform for us and not for unrelated purposes.

Contact our privacy mailbox with your account details and deletion request. We will assess it under applicable law, but some records may stay if needed for disputes, security checks or lawful duties.

We may review login records, device signals, support messages and payment history to check the issue. Sensitive account actions can be paused while we verify ownership and protect your privacy.